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Care Management (Health Homes)

thru: ACR Health

Works one-to-one with members to identify needs and link them with services:
  • Primary Care Services. 
  •  Medical Care. 
  • Substance Abuse Treatment. 
  • Mental Health Treatment. 
  • Financial Benefits. 
  • Legal Assistance. 
  • Treatment Adherence and Medical Transportation. 

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access

Eligibility: Eligible Medicaid members with chronic illnesses. Call for information.

Application Process: Can do walk-ins but prefer to operate by appointment; call for information.

Required Documentation: Call for information.

Fees: No fee for services.

Coverage Note: Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence Counties.

Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

Languages: Spanish, English- Language line

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This program is offered at multiple sites:

ACR Health Utica

Map Marker 1
287 Genesee Street
Suite 200
Utica NY 13502
Toll Free:
Hours:
M-F 8:30AM - 4:30PM.

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Q Center

Map Marker 2
617 W Genesee Street
Syracuse NY 13204
Toll Free:
Hours:
M-F 8:30AM-4:30PM.

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